This Privacy Policy explains how J17 Performance Ltd. ("J17," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit j17performance.site, book a training session, or interact with our facility.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Ontario privacy legislation.

1. Who We Are

2. What We Collect

• Contact information — name, email, phone number.
• Athlete information — age, sport, training history, injuries, and goals volunteered by you or a parent/guardian.
• Membership data — attendance records, training progress, and program enrolment.
• Payment information — processed by third-party providers; we do not store full card details.
• Website usage — IP address, browser type, pages visited, collected via cookies.

3. Why We Collect It

• To match athletes with the right training program and coach.
• To deliver safe, effective coaching — including injury-prevention screening.
• To process payments and maintain membership records.
• To communicate about schedules, programs, and updates.
• To meet legal, tax, and insurance obligations.

4. Consent

By providing personal information — through our website, a trial booking, or a membership agreement — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@j17performance.site, subject to legal and contractual restrictions.

5. Minors

Many of our clients are youth athletes. For clients under the age of majority, we collect and handle personal information with the consent of a parent or legal guardian. Guardians may request access to or correction of their child's information at any time.

6. Disclosure

We do not sell personal information. We may share it with:

• Service providers — payment processors, scheduling platforms, and IT hosting.
• Coaches and staff — as required to deliver training services.
• Professional advisors — legal, accounting, and insurance providers.
• Authorities — where required by law or court order.

7. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

8. Retention

Membership and training records are retained for at least 7 years for tax, insurance, and legal purposes. Website inquiries are retained for up to 24 months unless a membership is established.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@j17performance.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

10. Contact

These Terms of Service govern your access to j17performance.site and your participation in training programs offered by J17 Performance Ltd. By using the site or booking a session, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content, including text, images, and program descriptions, is protected by copyright.

3. Training Services

Training programs are delivered under a separate written agreement or membership terms. This website does not create a coach-client relationship.

4. Health & Fitness Acknowledgment

Physical training involves risk of injury. By participating, you (or a parent/guardian on behalf of a minor) confirm that:

• You are physically fit to participate in the selected program.
• You have disclosed any medical conditions, injuries, or medications to our staff.
• You understand the inherent risks of strength and conditioning training.
• You will follow all safety instructions from coaches.

A separate waiver must be signed before the first training session.

5. Bookings & Payment

Prices are quoted in Canadian Dollars (CAD). Payment is processed by third-party providers. Session cancellations require at least 24 hours' notice; late cancellations may forfeit the session.

6. Limitation of Liability

To the maximum extent permitted by law, J17 Performance Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or participation in training. Our aggregate liability shall not exceed the fees paid for the specific program giving rise to the claim, except where caused by our gross negligence.

7. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Ontario.

8. Contact

J17 Performance Ltd. is committed to ensuring digital and physical accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website and facility.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Accessibility for Ontarians with Disabilities Act (AODA).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient colour contrast (checked against WCAG AA).
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers (NVDA, VoiceOver).
• Accessible training spaces with wide pathways and clear signage.

3. Known Limitations

• Facility accessibility — some equipment requires physical adjustment for athletes with mobility limitations. Please contact us before your first session so we can prepare.
• Third-party tools — embedded booking and payment widgets may not fully meet AA standards.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website and facility at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.